Questions

How long will delivery take?

Each piece is hand made to order and may take up to 3 weeks until dispatch.

What is the last date for Christmas delivery?

We recommend that you place your order on or before December 1st to guarantee Christmas delivery. Orders placed after December 1st may still be delivered before Christmas. Please contact us before placing an order and we will advise you on a delivery date.

How is my item shipped?

We ship via DPD. We will send you an email when your item has shipped with the relevant tracking information.

Do you charge for delivery?

We do not charge for delivery.

Where is the jewellery made?

All our jewellery is designed and hand made in John Patrick's London workshops.

What is the blackened finish? 

Our silver Jewellery is treated with a chemical to create an oxidised finnish, the rings are then polished removing some of the oxidisation. With normal wear the oxidisation should last the lifetime of the jewellery.

How should I clean my jewellery?

We include a special cleaning cloth with your purchase. As silver is handled and worn it will tarnish. In order to regain the polish simply buff the silver with the cleaning cloth. 

Can I get my purchase resized?

We offer one free sizing on all purchases. Once you know the size you require, you are responsible for posting the item(s) back to us and we will post them back to you free of charge. Please contact us by email if you wish to use this service.

Can I return my purchase?

You may return your purchase under our 14 day money back guarantee. Please see terms and conditions.